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Not only do I frequently buy on-line, my vocation is customer service for an on-line re-seller. My experience with Technology Direct is first class. The communication is what I consider to be of upmost importance. My first transaction has met every standard of good customer service. I have no reservations recommeding them to my own customers.

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Comment:
I came upon Technology Direct Canada while researching computer equipment prices for our non-profit organization and found that, not only are the prices unbeatable – but that the service received is even more so.

When shopping at TDC, I feel as though they are personally working for our company. If they don’t have the exact product we need – they find it. If they don’t have the quantity we need – they find us more. If I email in a question or a request, I receive a call or email within a few minutes with all the answers I need and from a friendly voice on the line. Their shipping is inexpensive and we receive our orders very quickly – often within 48 hours (we’re located in Montreal)!

I have ordered both refurbished and new products from them, both for the company and for myself, on multiple occasions and have never had any issue with a purchase. I recommend TDC to everyone I know who is looking for electronic or computer equipment – you just can’t get service and prices like they offer from a large retail chain.

TDC is the little neighborhood store we all love to shop at but that is accessible from anywhere and to everyone. They provide a personalized online shopping experience beyond compare.

Thank you Frank for your hard work and care – it is highly appreciated.


Jenn

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Comment:
I can't say enough about this company! I was browsing the net looking for some inexpensive speakers to use with my laptop and MP3 player. I happened upon TechnologyDirectCanada.com and found a set of speakers that caught my attention:

http://www.technologydirectcanada.com/m65/Boynq/p986/Boynq-Le-Samedi-Pour-Homme-USB-Stereo-Speaker/product_info.html

I liked the specs (and the great price!) so I decided to email this company to ask a few questions. I was extremely impressed as I received a response from the owner in well under 24 hours. He answered my questions and gave me his opinion of the speakers. I ended up having a further question about another product I saw on the site and he responded to my second email within 15 minutes. I am now the happy owner of some great new speakers and I will definitely be a repeat customer of Technology Direct. The owner of this business couldn't have been more helpful, courteous, friendly and accomodating. He was a pleasure to deal with. Highly recommend!

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Comment:
I just bought a laser printer (Brother HL2140) from TechnologyDirectCanada.
My experience with them was excellent: good product description, with precise technical specification, excellent price (I caught a special), fast delivery... Plus, $5.00 off for a signing up with then.
I will definitely come back to shop from them again.

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Comment:
Bought an XBOX 360 wireless adapter and it works great! Got 5 bucks off just for signing up with their points program. Fast ship too!

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Comment:
I bought IPOD accessories from TechnologyDirect. The products are very good as described on the website and the prices were very competitive. Most important, the service is excellent!!

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Comment:
bought the WR850G knowing full well it was refurbished. However, the router arrived DOA (I called Motorola's tech support and we both came to the same conclusion; the WAN port and LAN#2 port were both dead). I proceeded to email TDC about it and got a RMA number the next business day. They sent out another router the day after I mailed the DOA one back. I was very pleased with that. However, the second router came in DOA also with the exact same problem. I know for a fact it's not my wires or DSL modem that is the problem. I tested the second router at a friends house also to make sure it wasn't my own fault. But we concluded it was the router that was faulty. I emailed TDC once again with the whole story and asked for a RMA. They were apologetic and gave me the choice of a third router or a refund. I picked the refund. They even refunded the cost of shipping the router back to them.
Extremely pleased with the customer service, but not so much with the product.

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Comment:
I recently purchased a motorola wr850g wireless router and I was very pleased with the product and service I received.

I would definitely shop at Technology Direct again.