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AgileElectronics.ca
Visit retailer's websiteAgile Electronics is a Mississauga based computer and electronics retailer that offers a wide variety of products ranging from PDAs, cables, digital cameras, to plasma and LCD TVs, servers and more. They carry brand name products from over 500 manufacturers.
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Overall rating: 1.20
Based on 5 review(s)| Price Match Policy: | None |
| Contact Information: |
Phone: 905-369-0554 Fax: 905-814-1717 Email: sales@agileelectronics.ca |
| Store Locator: | Unavailable |
| Shipping Information: | Shipping and handling is $15.00 plus tax. There is no PST on orders shipped to BC, Manitoba, Saskatchewan and P.E.I. |
| Return Policy: | Click here for more information. |
| Other Information: | Languages: English |
| Payment Options: |
American Express Visa Mastercard |
Reviews by Date
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Very very bad website. Avoid this place.
By: cheebsterDate: May 7, 2010
Comment:
Ordered parts on 2010-05-03. Shown in stock, shipping next business day. Today, 4 days later, had to fight to cancel my order which never shipped, the products were NOT in stock, and they never call back or email back. Very very bad service, frustrating.
Ordered parts on 2010-05-03. Shown in stock, shipping next business day. Today, 4 days later, had to fight to cancel my order which never shipped, the products were NOT in stock, and they never call back or email back. Very very bad service, frustrating.
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Avoid at all cost!
By: blue6Date: Apr 17, 2010
Comment:
3.5 months later, and I still did not receive my second item. My attempts to get them to deliver or refund failed. They have not been responding to my calls, messages, and emails for over a month.
Have reported them to www.recol.ca
3.5 months later, and I still did not receive my second item. My attempts to get them to deliver or refund failed. They have not been responding to my calls, messages, and emails for over a month.
Have reported them to www.recol.ca
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Terrible Customer Service, Slow to Issue Refund and Refused to reimburse shipping on
By: ascentDate: Dec 23, 2009
Comment:
I placed an order for a part and they shipped me the wrong part. It took them a week to respond to my emails and phone messages about the error, and they only did so once I threatened to contest the charge on my credit card. They then opened an RMA and had me ship the part back. It took them over two months to refund me (they could not ship me the correct part), and they are not refunding me for the cost of the returning shipping.
I placed an order for a part and they shipped me the wrong part. It took them a week to respond to my emails and phone messages about the error, and they only did so once I threatened to contest the charge on my credit card. They then opened an RMA and had me ship the part back. It took them over two months to refund me (they could not ship me the correct part), and they are not refunding me for the cost of the returning shipping.
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Terrible Customer Service and Possible Pricing Scams
By: MayorDanDate: Feb 5, 2008
Comment:
Purchased a Cisco router on a Friday morning for the advertised price with next business day shipping. They even offered me a receipt. Instead of receiving my order on Monday, I received an email requesting $50 because there was a pricing error. Their website's price was changed within minutes. I also noticed that funds were taken from my Visa for the original price + shipping and tax. I requested that they honour their original price and complained about how it should be on a truck already heading to my door. They refused and informed me that to them, next day shipping means that after your order has been processed, they will give it to a postal service for delivery the next day and that it may take up to 5 business days to actually get to you. They then refunded my money. Now I haven't been monitoring their site, but in preparation for filing a BBB complaint I went back exactly 1 week later and they have dropped the price back down to about what it originally was. BEWARE!!
Purchased a Cisco router on a Friday morning for the advertised price with next business day shipping. They even offered me a receipt. Instead of receiving my order on Monday, I received an email requesting $50 because there was a pricing error. Their website's price was changed within minutes. I also noticed that funds were taken from my Visa for the original price + shipping and tax. I requested that they honour their original price and complained about how it should be on a truck already heading to my door. They refused and informed me that to them, next day shipping means that after your order has been processed, they will give it to a postal service for delivery the next day and that it may take up to 5 business days to actually get to you. They then refunded my money. Now I haven't been monitoring their site, but in preparation for filing a BBB complaint I went back exactly 1 week later and they have dropped the price back down to about what it originally was. BEWARE!!
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Agile Order
By: banielDate: Jan 17, 2008
Comment:
When processing the order, they would respond to e-mails same day. I have a problem with a defective drive, they haven't responded in 3 days now.
When processing the order, they would respond to e-mails same day. I have a problem with a defective drive, they haven't responded in 3 days now.
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