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Comment:
Ordered a few times from this store. Good prices on items, good selection, including some hard to find items, low shipping costs, well packaged. Quality is good for price paid. I had much more expensive cables from Futureshop break, but the ones from Monoprice are doing OK. Never had to deal with their customer service. They are also on Ebay.

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Comment:
I've order from monoprice for roughly 2 years now prob about 20 orders. All thru usps/canpost. The last one I didn't receive which was a network cable crimper and random cables. So I emailed them today its been about a month and they sent out a new order thru UPS. Which isn't to good with the charges they have but its cheaper then ordering new ones which is what I thought I was going to have to do.

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Comment:
My first two orders with them were good, but aggravating customer service can make you sour on a company right quick.

I placed an order for a set of PS2 component cables at my new address, and everything showed up fine, and fairly quickly.
My next order was a few sata cables, a few fiber optic cables and a cathode tube.

Something in their ordering system reverted my address to the one I had used on my first order in their system.

So fast forward 2 months and the package has arrived back at monoprice. I was in contact with the lady who lives in my old place numerous times, and she never got a delivery slip, or any sort of notification a package had arrived.

In the past, I have never had to pick anything up at the post office from monoprice, It didn't need to be signed for, Canada post would just jam it in the door and be on their way.

So the post office forwarding address service is useless, the package was apparently never anywhere near my previous or current address, because I, nor canada post, nor the tenant in my old apartment, have ever seen any indication that it even made it to PEI.

Now that monoprice has received the package again, they refuse to admit any error, and refused to split the cost of reshipping. They want the full cost of shipping again

Contacting a supervisor was no help. "Vince" asked my order number when I contacted him, and I haven't heard back from him since.

So basically I am out $10 either way, and I still don't have anything to show for it.

I am Incredibly dissatisfied, and I don't think that I am being unreasonable at all given the chain of events.

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Comment:
I ordered tunder for my printer with monoprice.the package arrived in time, very professional packaging . no body can beat their prices. Thanks monoprice.com

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Comment:
I think the title says it all. I was very happy with my purchase from monoprice.com. I purchased an HDMI cable for less than $5, less than $9 after shipping to the GTA. My item arrived in a week, and the service was very friendly and thorough (I received an order confirmation and 2 shipping confirmation emails). The website was easy to use and user-friendly. I will definitely purchase from them again.

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Comment:
I recently purchased my first items at Monoprice.com, two HDMI 3ft cables. I first was alerted to the deal on them ($2.43 a piece) from RFD. I was very impressed that the S/H to Edmonton was only $4.91, bringing my total for the two cables to $9.77 USD. I figured there must be a catch somewhere, this deal was too good to be true!
I ordered the cables on the 10th of June and received them June 23. Not only was the shipping fast, they were also packaged well. I tried the first cable out last night, attaching my PS3 to my TV to watch a Blue Ray Movie and was very impressed! For $5 a cable you can't go wrong!
I will definitely be keeping my eyes open for more Monoprice.com sales, as I am very impressed with the service and products!

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Comment:
Smart experienced users buy their cables from Monoprice instead of paying retail for the same thing. Recommended Monoprice to all my friends and they are amazed with the quality and how much they saved! Be sure you order the right cable though, because return shipping costs more than the product itself.

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Comment:
I always get my cables at Monoprice now. Cheap, high quality. The inexpensive shipping is often more than the cables because of how cheap they are =P Never had an issue. Usually took about 1 week to ship to Vancouver.

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Comment:
very fast shipping

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Comment:
I had made multiple orders from Monoprice and once they made a mistake and sent me the wrong Item I simply called them up and they told me to keep the item and they resent the correct item priority post free. Great service and great items Only pet peve is the regular lowest price shipping is slow about 2 weeks minimum (but you get what you pay for).

:)
JB

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Comment:
I've ordered many times from monoprice and their cables have always been great quality and very affordable. Shipping can take about 2 weeks and their customer support was helpful in sending me back an item that was returned because the postal guy couldn't find my workplace =/