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LaSenza.com

LaSenza.com

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LaSenza.com is the web presence for the well known lingerie store. Great place for both romantic, and comfort gifts. Lasenza has primarily women’s items, but does have some items for men. They also has a clearance section for the deal hunters among us.

Product Selection    Delivery
Prices    Support/Communication
Shipping Options    Product Met Expectations
Website Experience    Overall

Overall rating: 4.79

Based on 14 review(s)
Price Match Policy: None.
Contact Information:
Phone: 1-888-527-3692
Email: onlinemanager@lasenza.com
Store Locator: Click here
Shipping Information: Shipping fees are $5 for regular shipping, $15 for express, and $20 for rush delivery. All orders come with complimentary gift packaging. And currently, you can get free ground shipping on orders over $39.
Return Policy: Orders can be returned by mail, and must accompany a completed return form that is enclosed in your delivery. You may also return items to any LaSenza store. Items must be returned within 30 days since the day of purchase. No returns on panties, babydolls, bodysuits, hosiery, teddies, men's briefs and boxer shorts, or discounted items.
Other Information: Languages: English
Payment Options: American Express
Visa
Mastercard
Interac Online

Reviews by Date

Product Selection    Delivery
Prices    Support/Communication
Shipping Options    Product Met Expectations
Website Experience    Overall

Perfect for those too timid

By: angieec
Date: Aug 30, 2008

Comment:
Offers hassle free return/ exchange if items don't fit. Great option for those who are too shy to pick up intimate items in store. Had free shipping and was able to use club card to receive discount. Shipping was fast as well.
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Product Selection    Delivery
Prices    Support/Communication
Shipping Options    Product Met Expectations
Website Experience    Overall

Online Shopping

By: AznTeddie
Date: Aug 10, 2008

Comment:
It was my first time ever to purchase intimates online. The experience was great! I would definitely tell my friends to go and try! The prices were great! They had a large variety of stuff to pick from!

After my oder was put through, they even sent out notifications for me to keep track of what the status was on my order.

What really blew me away was the time it took them to deliver my order. It didn't take weeks at all! It took about 2 days and there it was! Everything was packaged in a very discrete manner.

Overall, I was very pleased with the professonalism in which everything was done. They really took good care of me! I would absolutely go back and shop at LaSenza.com again!
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Product Selection    Delivery
Prices    Support/Communication
Shipping Options    Product Met Expectations
Website Experience    Overall

Always reliable

By: Scarletbear7
Date: Aug 6, 2008

Comment:
I've ordered from LaSenza.com several times and have always had a good experience. They have a great selection online. Shipping is free if you spend a certain amount, and delivery is always fast. Plus, you can often find codes online to get 15% off your purchase! Since certain items, like underwear, are non-returnable, be sure you're confident in what size to order.
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Product Selection    Delivery
Prices    Support/Communication
Shipping Options    Product Met Expectations
Website Experience    Overall

cheap bras!

By: missdiva
Date: Aug 5, 2008

Comment:
when la senza has their bras on special, use the 15% off coupon and the prestige discount and you will pay <$15 for a good bra. plus you can bring your invoice into the store to get stamps for your bra club card. had to return/exchange a few items and I had no problems going to the store for that.
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Product Selection    Delivery
Prices    Support/Communication
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Website Experience    Overall

Fast delivery

By: catcatnice
Date: Jul 30, 2008

Comment:
Fast delivery and good return/exchange policy. Very good online shopping experience :)
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Product Selection    Delivery
Prices    Support/Communication
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Website Experience    Overall

Linger in Lingerie.ca

By: mbwindle
Date: Jul 29, 2008

Comment:
i found myself blissfuly lost in their website and happy to do so. although i have no problem with nudism, many people do, and i felt the models were tastely attired.
order came when promised and were no problems.
overall, great experience and will continue brousing and shopping their site.
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Product Selection    Delivery
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Website Experience    Overall

Workout Wear for the Modern Woman

By: paicebailey
Date: Jun 13, 2008

Comment:
Thanks to Red Flag Deals I found out about the LaSenza Spirit Wear Workout clothing. I ended up saving over 50% on everything plus received free 4 day shipping. We have very few places to purchase activewear in Prince George so I was totally excited to get my cool, comfortable and stylish new activewear. Scary, but I still had items from when I used to work out...about 10 years ago and felt like a total frump-a-dump...Now with my new gear I am ready to take on all the treadmills and power classes with vigor and style! Thanks so much Red Flag Deals; your site is awesome!!
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Product Selection    Delivery
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Website Experience    Overall

Awesome

By: vmakel
Date: Jun 10, 2008

Comment:
I just love their products and how they are keeping up the victoria secret standards. They are adding new products almost every day and opening up their merchandise to different product lines.
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Product Selection    Delivery
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Website Experience    Overall

Bras and Panties!

By: RedMosquito
Date: Apr 12, 2008

Comment:
I have ordered many items for my wife and the sizes are always right and the quality of the stuff I have ordered is always good - never had return anything either. Shipping is fast and reasonable. If you like buying bras and panties for your significant other but feel awkward doing it in person at the b&m store this is the perfect site :) I think the selection online is better than in store anyhow. Win.
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Product Selection    Delivery
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Website Experience    Overall

Great experience!

By: terri
Date: Aug 1, 2007

Comment:
I always have a positive experience with lasenza.com. They have great sales on everything, not just underwear and bras. Their discount codes and Prestige card also make it much cheaper online to buy compared to the actual stores. Their return policy that allows you to return online items to their actual stores also make me more likely to buy more items. Delivery is always fast (2-3 days) and items are always neatly packaged.
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Product Selection    Delivery
Prices    Support/Communication
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Website Experience    Overall

Lasenza.com Review

By: sdee19
Date: Jul 26, 2007

Comment:
Overall a good website retailer. The website is easy to operate and I always get my orders delivered in a timely manner.

However I did run in a few problems before. There was once when I recieved a product with a hole in it. I wasn't pleased at all. Another time they run out of products that I ordered and I didn't find out until I recieved the order in the mail. I was a little diappointed at the fact that they didn't give me am earlier notice (I could've picked up something in the store while I was there earlier in the week) and they ended up taking off the free shipping promo.

Otherwise all my other experiences with lasenza.com have been good.
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Product Selection    Delivery
Prices    Support/Communication
Shipping Options    Product Met Expectations
Website Experience    Overall

Sweet speed

By: Beagle
Date: Jul 25, 2007

Comment:
Have ordered online for Xmas gifts, and for own family. Usually can find good stuff in clearance.

Am always amazed at the speed of the order, usually in 48h from online order, to delivery at door for GTA. Once you know their clothing cut and sizing from the bricks and mortar store, the online presence is very reliable to navigate.

They also did allow exchange at Xmas at a brick and mortar store from an e-order, when asked very politely for manager's discretion.
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Product Selection    Delivery
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Website Experience    Overall

miss niamh walsh

By: rhapsody68
Date: Jan 16, 2007

Comment:
awesome product/website/selection/and delivery. They always have ample supply even in the clearance section great prices and take no more than 2 days to deliver.
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Product Selection    Delivery
Prices    Support/Communication
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Website Experience    Overall

La Senza Order

By: DACC
Date: Jan 3, 2007

Comment:
I've already from them about 3 or 4 times. Everytime, the order arrives within 3 business days. The size is always right and the clothing is of excellent quality.
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