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AdenCamera.com

AdenCamera.com

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Aden Camera is a Toronto based retailer that offers digital and film cameras, camcorders, audio/visual equipment, and related peripherals. An online catalog of available products, prices, and purchasing options are available at AdenCamera.com. Aden Camera is now also offering rentals at their downtown Toronto location. Click here for more retal details.

Product Selection    Delivery
Prices    Support/Communication
Shipping Options    Product Met Expectations
Website Experience    Overall

Overall rating: 4.50

Based on 6 review(s)
Price Match Policy: None
Contact Information:
Phone: 1-416-977-9711
Fax: 1-416-599-0086
Email: info@adencamera.com
Store Locator: Click here
Shipping Information: Shipping cost is based on a per-order and per-item charge. For Canadian Customers: All items valued up to $5000 are shipped by Canada Post with proper content insurance. All items valued over $5000 are shipped via UPS with proper content insurance. Customers will be contacted regarding the charge for UPS shipping. Applicable taxes will be added on all shipping charges to all Canadian residents. Ontario residents are subject to 8% PST and 5% GST. All other provinces are subject to 5% GST only.
Return Policy: Sales and shipping/handling costs are non-refundable. Exchanges may be made within 10 days of purchase, for items in original condition. Click here for more information.
Other Information: Languages: English
Payment Options: American Express
Visa
Mastercard
Money Order
PayPal
Wire Transfer

Reviews by Date

Product Selection    Delivery
Prices    Support/Communication
Shipping Options    Product Met Expectations
Website Experience    Overall

aden sells demo items as if new

By: aristoc
Date: Mar 22, 2010

Comment:
When interested in a lens the salesperson showed me the one on the shelf. He opened the box and then he let me handle it , test it etc. Then when finished he put it back in the box and right back on the shelf. It already had scratches and dirt on it. He did not have any demo models to show me to test. He was going to sell me the demo model that I was testing out as if it was new.
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Product Selection    Delivery
Prices    Support/Communication
Shipping Options    Product Met Expectations
Website Experience    Overall

FANTASTIC Service

By: Rockia
Date: Dec 3, 2009

Comment:
I recently bought a Canon EF 70-200mm f2.8L IS USM for my friend, however, when I first ordered it, I ordered the wrong product, I ordered a Canon EF 70-200mm f2.8L.
The lens came in a week after my order was placed. I contact customer service for exchange, I didn't open the package. Eddie was helpful and ensured they could help me out.
Then I shipped the lens back.
They sent me confirmation the item was received and sent me the lens I wanted. And this lens came in a week after.
I usually don't rate stores online, but I just really want to share my positive shopping experience online with Aden Camera and I am sure I will be back.
Thanks Aden Camera and especially thanks to Eddie's help.
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Product Selection    Delivery
Prices    Support/Communication
Shipping Options    Product Met Expectations
Website Experience    Overall

Why I would recommend Aden Camera

By: ghorning
Date: Jul 7, 2009

Comment:
I rarely submit reviews but my experience with Aden Camera was very positive. Bought a Canon EOS 50D online. I then called to ask about shipping dates. They were very helpful and because I lived only 1 hour away from their Pacific Mall store, they sent the camera there the next day for me so I could instead pick it up. Danny was very helpful and showed me some of the more abstract functions of the camera I might have trouble with.

They did not oversell me and even offered to knock 20% off the price of a filter I wanted without me even asking. When I commented on some of the negative feedback found on the web about them, he told me they have all different staff now and new owners who are really trying to overcome the negative comments.

And just so you know... they were definitly the cheapest price on the web. They were over $90 less than a leading online camera store from London Ontario. The London website would not even match Aden Camera's prices.

I HIGHLY RECOMMEND Adencamera.com

Thanks Danny for the great service.
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Product Selection    Delivery
Prices    Support/Communication
Shipping Options    Product Met Expectations
Website Experience    Overall

Canon SX110 IS

By: Lester64
Date: Apr 22, 2009

Comment:
I don't usually submit reviews, but was very impressed with Aden.
Found this company by comparison shopping online for the above camera.
The had the best price.
I called to confirm delivery by the end of the week, found the Internet salesperson very friendly & knowledgeable.
I received product within two days. Only $9.98 to ship overnight via Canada Post.
Item was well packaged.
Warranty card was pre-filled inside the box with the sales invoice, and product was in excellent shape.
Highly Recommended. I've bookmarked their website.
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Product Selection    Delivery
Prices    Support/Communication
Shipping Options    Product Met Expectations
Website Experience    Overall

Canon 40d

By: n8fire
Date: Feb 21, 2008

Comment:
I have been on the market for one of the camera for quite a long time now and after much shopping around I couldnt find a lower price than the one at Adencamera. I couldnt find too many reviews of the place but given the lower tax rate and the good price I decided to pull the trigger. My order came in the very next day, very well packaged with everything as described. I am extremely pleased with aden camera and will definately use them again for future purchases.
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Product Selection    Delivery
Prices    Support/Communication
Shipping Options    Product Met Expectations
Website Experience    Overall

Canon 30D w 17-85 lens

By: trexplorer
Date: Jan 14, 2008

Comment:
Great retailer, smooth communications. As promised on delivery and product - Recomended
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